Remote Services and Diagnostics

Increase uptime and improve productivity with remote connectivity

Leverage your instrument's full potential by connecting to one of our secure remote diagnostics solutions to maximize your uptime and reduce workflow interruptions.

The Remote Desktop Sharing (RDS) feature within Beckman Coulter's DxS PROService and IntelliServe solutions allow Beckman Coulter service and support staff to access the connected instrument's console to remotely troubleshoot service issues.

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Key Benefits of Remote Desktop Sharing

Maximized Instrument Uptime with Remote Support
Allows for detailed investigation and diagnosis to reduce length of service issues
Instrument Issues Resolved Remotely
Freeing up time so your laboratory staff can focus on performing critical laboratory tasks
Safe and Secure
Giving you control as each session requires your authorization to proceed

DxS PROServiceIncrease Uptime and Improve Productivity

Discover how the PROService remote service tool can help troubleshoot system issues and improve uptime.

DxS Proservice
Increase uptime and improve productivity with remote connectivity


Solutions designed for your laboratory needs

DxI 9000 Analyzer
Your time matters. Create more of it to focus on what matters most. This immunoassay analyzer takes diagnostics to the next level.
DxS Service and supports
DxS Service & Support
Confidently minimize downtime, drive efficiency and maximize performance so you can deliver results on time.
PROService maximizes instrument uptime and resolves issues with advanced remote service tools, enabling shortened service times.


Speak to a Representative about Remote Connectivity

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This product may not be available in your country or region at this time. Please contact your Beckman Coulter sales representative or distributor for more information. 2024-12640