PROService Remote Service Tool

Increase uptime and improve productivity

PROService is a remote service tool that helps improve your laboratory system uptime. When your system is not working properly, we can troubleshoot and fix it faster with PROService. PROService is provided at no additional cost to you.*

Anything that speeds an instrument's return to full operation is glorious—especially for us since we don't have any other hospitals close by to ship samples to. PROService really saved the day.
Karen Benson
Medical Technologist Coordinator for Chemistry
St. Joseph Medical Center

PROService Information


Frequently Asked Questions

Get answers to the most asked questions about PROService.

Technical and Design Highlights

Get the RMS technology, architecture and security information your IT professionals need.

Protect and Ensure Continuous Workflow

Get the DxONE PROService remote service application to protect and ensure your workflows

*Beckman Coulter does not charge a fee to implement PROService. However, your IT department may incur expenses by preparing your laboratory for PROService.